Authenticity & product enquiries

Know your purchase

Review the product photographs, material, sizing and description before ordering. Details can differ across collections and individual pieces.

Ask for supporting details

Contact our team with the product name or link if you need additional photographs, packaging details or information about its source. Please confirm any requirement before payment.

After delivery

Keep your receipt and packaging, and contact us promptly if the item differs from its description. The published returns policy explains the next steps.

A little personal guidance

Share a product link and your question with the Timas Kast team.

Contact us Returns policy
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